Privacy Policy

Effective date: August 18, 2026

This Privacy Policy explains how JAZ Design Inc., doing business as JAZ Design (“JAZ Design,” “we,” “us,” or “our”), collects, uses, stores, and shares information when you visit jazdesign.com, use our planning guides or Client Dashboard, contact us, upload project materials, or purchase or use our services.

We respect your privacy and collect only information reasonably necessary to operate our website, communicate with you, and provide our services. This Policy is part of our Terms of Use.

1. Information we collect

Contact information. Your name, email address, phone number, mailing or project address, city, and state.

Planning guide information. Answers you provide through our guides, including project goals, preferences, scope, measurements, budget information, and other responses.

Client Dashboard information. Information associated with your account, including contact details, guide submissions, and uploaded files.

Project materials. Photographs, plans, drawings, documents, inspiration images, artwork images, measurements, notes, and other materials you choose to provide.

Purchase information. Information related to services or products you purchase, such as your name, email address, billing information, order details, amount paid, and transaction information.

Payment card information is processed through third-party payment providers. JAZ Design does not intentionally collect or store your complete credit or debit card number.

Communications. Emails, contact-form messages, consultation information, questions, comments, and other communications with JAZ Design.

Consent and account information. Information showing that you accepted our Terms or Privacy Policy, account authentication information, and related dates and timestamps.

Website and technical information. Our website and service providers may automatically collect information such as your browser type, device information, IP address, pages visited, referral source, cookies, and similar technical information.

Please do not submit Social Security numbers, government identification numbers, financial account numbers, medical information, or other sensitive personal information that is not necessary for your project.

2. How we use your information

We may use your information to:

• operate and maintain our website, planning guides, and Client Dashboard;
• save and restore guide submissions;
• provide consultations and design guidance;
• review materials you submit before a consultation or service;
• communicate with you about your project or inquiry;
• process purchases and maintain transaction records;
• send information or materials you request;
• authenticate and secure Client Dashboard access;
• maintain, troubleshoot, and improve our website and services;
• prevent fraud, misuse, and security problems;
• maintain business, accounting, and tax records; and
• comply with applicable legal obligations.

We do not sell your personal information and do not use it for third-party targeted advertising.

3. How we share information

We may share information with service providers that help us operate our business, including providers of website hosting and ecommerce services, database and file storage, secure account authentication, email delivery, payment processing, website analytics, and other technology or professional services.

These companies may process information as necessary to provide their services or meet their own legal obligations.

We may also disclose information:

• when you ask or authorize us to;
• when reasonably necessary to provide a service you requested;
• when required by law, court order, or legal process;
• to protect the rights, safety, security, or property of JAZ Design or others; or
• in connection with a sale, merger, restructuring, or transfer of the business.

4. Your project materials

Materials you provide remain yours. We use photographs, plans, drawings, files, guide responses, and other project materials only as reasonably necessary to provide your requested service, communicate with you, and maintain appropriate business records.

We will not use client project materials for our portfolio, advertising, website, social media, or other promotional purposes without permission.

5. Payments

Purchases made through our website are processed using third-party ecommerce and payment services. Those providers may collect payment and billing information necessary to complete your transaction and are responsible for handling that information under their own privacy and security practices.

JAZ Design may retain information about the transaction, such as the purchaser’s name, contact information, service purchased, payment status, amount, and date, for business, tax, accounting, and customer-service purposes.

6. Cookies and website analytics

Our website uses cookies and similar technologies necessary for the site to operate properly.

Depending on your cookie settings, our website provider may also use analytics and performance cookies to help us understand information such as website visits, page views, traffic sources, and how visitors use the site.

You may be able to accept, decline, or manage non-essential cookies through the website’s cookie controls or your browser settings.

Our planning tools may also use browser storage to save information or help restore your progress.

We do not use cookies for third-party targeted advertising.

7. How long we keep information

We retain information only for as long as reasonably necessary for the purpose for which it was collected, including providing services, maintaining client or project records, responding to inquiries, securing our systems, and meeting accounting, tax, legal, or other business obligations.

We may periodically delete inactive, incomplete, test, duplicate, or spam records.

You may request deletion of personal information as described below. Some information may need to be retained when required for legal, tax, accounting, contractual, security, or legitimate business purposes.

Files or information you download to your own device remain there until you delete them.

8. Your choices and privacy rights

You may contact us to request access to, correction of, or deletion of personal information we hold about you. Depending on where you live, applicable privacy law may provide additional rights concerning your personal information.

We will respond to privacy requests as required by applicable law and may need to verify your identity before completing a request.

You may also:

• update certain information through your Client Dashboard;
• revise guide information where that feature is available;
• delete files from your Client Dashboard where permitted;
• clear cookies or browser storage through your browser or website cookie controls; and
• stop using our website or services at any time.

To make a privacy request, contact info@jazdesign.com.

9. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information and restrict access to information to those who reasonably need it.

No internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure. You are responsible for keeping your email account and any files you download from JAZ Design secure.

10. Children

Our website, planning guides, Client Dashboard, and services are intended for adults. We do not knowingly collect personal information from children under 18. If you believe a child has provided information to us, please contact us so that we can address it.

11. Third-party websites and services

Our website may contain links to other websites, retailers, artists, contractors, manufacturers, products, or services. Their privacy practices are governed by their own policies, and JAZ Design is not responsible for how those third parties collect or use information.

12. International visitors

JAZ Design operates from Massachusetts, USA. If you access our website from outside the United States, your information may be transferred to, stored in, or processed in the United States or other locations where our service providers operate.

13. Changes to this Policy

We may update this Privacy Policy as our website, technology, or services change. When we make changes, we will revise the effective date above. Material changes may also be brought to your attention through the website or when you use certain services.

14. Contact

Questions or requests regarding this Privacy Policy may be sent to info@jazdesign.com.